Broadband Internet Project


In September 2019, Haldimand County Council formally adopted 8 corporate priorities for the 2018-2022 term. One of these priorities is bringing high-speed, reliable internet service to all Haldimand County residents. Council approved a two step process involving (1) the identification of interested internet service providers and (2) a Negotiated Request for Proposals process to select a provider.

The Broadband Internet Project was identified as vital for a number of reasons:

  • There are areas of the County with limited/no internet service providers
  • There are a large number of home-based businesses that do not have high speed internet
  • Large farming operations require high speed internet access for daily operations
  • There are evident social inequalities in communities where lack of high speed internet is impacting students and residents’ abilities to access information or services
  • High-speed internet will foster economic prosperity & help retain and attract business in Haldimand County

Haldimand County has finalized and executed the project agreement with KWIC Internet.

In the months ahead, Haldimand County staff and KWIC project leaders will be working closely to coordinate the installation of necessary infrastructure, including fibre trenching. KWIC will also be facilitating community consultations to determine the best placement for fixed wireless towers. Public consultation notices will be delivered to initial project build areas throughout December 2020.

Fibre construction is expected to begin in mid-late January 2021 (weather permitting) and wireless tower construction in early February 2021 (also weather permitting). Based on these timeframes, it is anticipated that services for homes and businesses in the western part of Haldimand County will start becoming available during the first half of 2021.

  • December 2020
    – Public consultation notices to be delivered to initial project build areas
  • June 2020
    – Council authorizes staff to finalize and execute Project Agreement with KWIC Internet
    – Negotiated Request For Proposal results presented to Council
  • April 2020 to May 2020
    – NRFP issued and submissions from all ISPs are evaluated. Negotiations occur with the preferred proponent.
    – Staff and Technical Consultant meet with pre-qualified ISPs to determine the technical and financial feasibility of their proposals.
    – Community consultation occurs; residents provide asked to provide feedback on technical and financial components of the project (e.g: minimum download
    speeds, service costs, etc).
  • December 2019 to April 2020
    With assistance from a third-party Technical Consultant, staff work to develop a draft Statement of Work (SOW), Project Agreement (PA) & Negotiated Request For Proposal (NRFP) to detail project goals, strategies and objectives and identify technical requirements/service level agreements.
  • September 2019
    RFPQ results announced; three providers are shortlisted – KWIC Internet, Metroloop Inc. & Xplornet.
  • July 2019
    Staff release a Request for Pre-Qualification (RFPQ) to short-list internet service providers capable of installing broadband infrastructure and facilitating County-wide internet services.
  • June 2019
    Council identifies high-speed broadband internet as a Term of Council corporate priority

For more information on the Broadband Internet Project, please contact: