Please ensure Javascript is enabled for purposes of website accessibility Risk Management, Insurance and Claims - Haldimand County

Risk Management, Insurance and Claims

Haldimand County is committed to sound risk management practices including identifying and analyzing loss exposure, establishing risk control measures to reduce and prevent loss, and developing a responsible risk financing plan.

The Legal and Support Services Division is responsible for risk management processes including insurance coverage and claims management for the municipality.

Legal and Support Services works diligently with all Haldimand County departments to help mitigate risks but also relies on the public for notifications of hazards. Insurance, including the management of claims, is supported by the Tax Levy. As such, risk management is essential to mitigate risk and helps reduce the impact of higher insurance premiums that directly impact the Tax Levy.

Report a hazard online or by phone at 905-318-5932.

What You Should Consider Before Making a Claim

Haldimand County understands that any property damage or bodily injury can be upsetting and disruptive.  When these types of losses occur, your first call should always be to your insurance broker, as they can guide you through your insurance policies and respective coverages.

Please note if a claim is submitted to Haldimand County, the onus will be on the Claimant to prove that the County was negligent in causing your damages.  The County will not be held responsible for costs unless evidence is provided establishing that the County committed a negligent act or omission, which resulted in injury or damage. Haldimand County, like most Canadian municipalities, only compensates when it is legally liable for the damage sustained.

Claims are thoroughly investigated which takes time. Submitting to your insurance company may be the quickest way to have repairs made and recover costs incurred. While your personal insurance may provide full replacement value of your damage property, if compensation as a result of a claim is offered, it will be based upon a depreciated value of your automobile claim or property claim.

To review information on specific losses, see below:

Auto Damage

Auto Damage

Damage to a vehicle including damage from things such as potholes or falling tree limbs from County trees.

Property Damage

Property Damage

Damage to property including flooding, sewer backup, or falling tree limbs from County trees on to homes and garages.

Bodily Injury

Bodily Injury

For bodily injury sustained when on County property.

Contractor Claims

Contractor Claims

Claims that are under the jurisdiction of a contractor.

Subrogation Claims

Subrogation Claims

When a claimant’s insurance company submits a claim on their behalf.

Legal Proceedings against the County

Legal proceedings against the County

Process of serving the County legal documents.

Claims Process

Claims Process

The next steps after a Claim has been submitted.