If a resident has sustained damage to their property caused by a snowplow, please contact a Customer Service Representative at 905-318-5932 to report the damage. An inspection, assessment and recommendation will be completed by Roads Operations staff. Please note that permanent repairs will not be planned and scheduled until the spring.
Sometimes a snowplow will accidentally hit a resident’s mailbox. The County will repair or replace a damaged or destroyed mailbox if it is deemed the result of snow clearing operations. Please contact a Customer Service Representative at 905-318-5932 to report mailbox damage. The County’s standard replacement mailbox may not necessarily be the same as the original mailbox. Damaged posts will be replaced with temporary posts until permanent repairs can be scheduled in the spring.
Mailboxes damaged by snow load off of the plow equipment during normal snow clearing operations will not necessarily be eligible for repair or replacement by the County. Mailbox owners are required to maintain their own mailboxes.