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Grandview Lodge

Resident Care

We provide 24-hour nursing care under the supervision of a Registered Nurse to monitor and respond to the needs of our residents. We deeply respect resident’s personal choices regarding their medical care and tailor our approach to meet their individual needs.

Contact our Resident Services Clerk at 905-774-7547, ext. 2221 to book any of our care services.


Palliative approach to care

Our compassionate team offers supportive palliative and end-of-life care to each resident that is reflective of their own spiritual, emotional, and physical needs.

We are here to help and provide guidance on:

  • disease processes and end-of-life care
  • treatment plans, alternatives, and choices to be actively involved in care
  • questions about pain, nausea and other illnesses

A palliative approach to care is a focus on care that improves the quality of life of an individual who has a diagnosis of a life-limiting illness.

A palliative approach to care is applicable early in the course of illness in conjunction with other therapies that are intended to prolong life.

Key aspects of this approach include:

  • offering a support system to help an individual live as actively as possible until death
  • providing relief from pain and other distressing symptoms
  • treating all active issues while preventing new issues
  • investigations to characterize and manage distressing clinical complications
  • helping the individual and their family prepare for and manage end-of-life choices and the dying process
  • using a team approach to address the needs of an individual and their family
  • helping the family cope with loss and grief 

What we offer

We encourage family members and close friends to be involved in the resident's care. We take several steps to help facilitate this:

  • We encourage family members and friends to visit often
  • Services in the chapel are open to visitors, families and residents
  • Registered staff is available around the clock to answer your questions
  • We honour and respect the resident's advance directions regarding end-of-life choices
  • We provide the ability for a resident to remain in their own space with their own belongings

We also offer nutritional care through a registered dietician, pastoral care and on-call clergy, and volunteer visitors through Senior Support Services.

Information for friends and family

When death is approaching, you may notice some changes that are part of the normal process of death. 

  • Your loved one will tend to sleep more and may be difficult to wake. This is a result of the body's metabolism slowing down
  • Your loved one may be confused about time, place, and the people and things around them. Be comforting if this occurs.
  • Loss of bowel and bladder control may occur as death approaches. The nervous system changes and the muscles become weaker.
  • Hearing and vision will lessen as the nervous system slows.
  • Your loved one may be restless, pull at the bed linens, or have visions you can't see. This results from slowed blood circulation causing less oxygen to the brain.
  • There may be increased difficulty in controlling pain. Please speak to the nurse for comfort measures to assist with pain control.
  • Your loved one may not take food or fluids as the need for these becomes less. Use moist towelettes to moisten the mouth and lips. 

Don't hesitate to share any of your questions with us. We are here to help. To reach staff directly, call 905-774-7547.


Featured resident care services

DementiAbility home area

Our Creekview resident home area offers a dedicated DementiAbility area where residents living with dementia are able to enjoy a full and meaningful life. Creekview staff utilize Montessori and DementiAbility philosophies of care to promote a dignified environment for all residents.

Physicians and family conferences

Families and residents can schedule a care conference with one of our attending physicians and our Director of Nursing to discuss all aspects of their medical care.

Our current attending physicians are:

  • Dr. Ahmed Kamouna
  • Dr. Omar Ezzat

As our Medical Director, Dr. Kamouna also reviews and oversees medical policies, procedures and best practices at Grandview Lodge.

Dental hygiene

Regular on-site visits can be arranged for residents with our Dentist and Dental Hygienist. Referrals to denturists and specialists are made as required.

Physiotherapy

Our medical team includes a Physiotherapist and Physiotherapy Assistants (PTAs) who are available on-site to all residents.

Massage therapy

Residents have access to our Registered Massage Therapist whose treatments can help reduce pain, anxiety and tension.

Foot care

An on-site specialist is available to residents to identify foot care concerns and administer treatment.

Off-site appointments

Residents can schedule transportation to and from off-site appointments on Mondays and Tuesdays.

Hearing Life

Hearing Life provides no-obligation hearing tests, a broad selection of brand-name, digital hearing aids and assistive listening devices. Hearing Life is conveniently located in the back hallway of Grandview Lodge and is easily accessible to residents.

Supplementary services

Our care team can coordinate additional services for our residents as needed. Fees may apply and vary by service.  

Additional information

Contact Grandview Lodge

657 Lock Street West, 
Dunnville, Ontario, Canada
N1A 1V9

Phone: (905) 774-7547
Fax: (905) 774-1440

Careers and Volunteering

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