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Water & Wastewater User Rate Study

Haldimand County, through its consultant, Watson & Associates Ltd., is in the process of reviewing its user rates for water and wastewater. 


Project background

The review is being undertaken to develop rates that would achieve full cost recovery for water and wastewater services and sustain the delivery of these services over the long-term. This is in accordance with the Sustainable Water and Sewage Systems Act (2002) and the Water Opportunities Act (2010). 

In short, the review will:

  • Plan for the future by identifying the funding needed to maintain and upgrade critical infrastructure.
  • Support ongoing operations such as water treatment, wastewater management, and system maintenance.
  • Adapt to change including shifts in population, water usage, and environmental regulations.
  • Ensure long-term sustainability so we can continue delivering safe, high-quality services to the community.

Status and updates

Consultants from Watson & Associates Ltd. will be presenting a draft rate study to the public on Tuesday, September 9, 2025 from 6 to 8 p.m. at the Haldimand County Administration Building (Council Chambers). 

Once public consultation concludes, the study is expected to be finalized and presented to Council in Committee on October 28, 2025. If approved, new rates will take effect January 1, 2026. 


Public engagement

On September 9, 2025, Haldimand County hosted a public consultation meeting to present the key findings of the 2025 Water and Wastewater Rate Study and Financial Plan. The presentation, delivered by Daryl Abbs from Watson & Associates Ltd., outlined the major components of the draft study report (PDF), which will guide future infrastructure planning and rate setting. 

Purpose of the study 

The study aims to ensure long-term sustainability of water and wastewater services by:

  • Identifying future infrastructure needs
  • Estimating operating costs over the next 10 years
  • Reviewing the current rate structure
  • Recommending updated rates to support full cost recovery 

Growth forecasts 

The County anticipates over 3,300 new customers by 2034, with corresponding increases in water and wastewater volumes. 

Capital investment needs 

Between 2026 and 2034, the County will need to invest approximately $158 million to address capital infrastructure needs in the water and wastewater systems. 

  • $59 million in water system improvements
  • $99 million in wastewater infrastructure 

Major projects include upgrades to the Caledonia Wastewater Treatment Plant and the improvement and expansion of water storage facilities. 

Rate adjustments 

To fund these improvements and maintain service levels, the study has identified the need for increasing water and wastewater rates.

  • Water rates: increase by an average of 5.5% annually over the next ten years
  • Wastewater rates: increase by an average of 1.7% annually over the next ten years 

What does this mean for residents? 

The average combined annual residential bill is projected to rise from $1,091 in 2025 to $1,514 in 2034. 

Special charges 

Water and wastewater rates include special charges for higher-use and specialized services to ensure fairness and effective cost recovery. These special charges have also been recalculated as part of the study. 

Overview of Special Charges

Category 

Use 

2026 Recommendation 

Fire Protection 

Water 

$2.35 million (13% of net water system costs) 

Bulk Water 

Water 

$2.74 per cubic metre 

Septic/Holding 

Wastewater 

$18.95 per cubic metre  

Leachate 

Wastewater 

$802,518 + $19.56 per cubic metre 

Financial planning 

Capital projects will be funded through a mix of development charges, reserve funds, debentures, and other recoveries. No provincial or federal grants are currently assumed. 

This summary reflects the consultant’s presentation and the draft findings of the rate study. Final recommendations will be considered by Council following public input. If you have any questions or comments on the draft study, please submit them online by October 27 


Project contacts

Daryl Abbs
Managing Partner
Watson & Associates Ltd.
Phone: 905-272-3600
Email: abbs@watsonecon.ca

Tareq El-Ahmed
Treasurer
Haldimand County
Phone: 905-318-5932 ext. 6347
Email: tel-ahmed@haldimandcounty.on.ca


Not all project documents may be accessible to all users. If you require any special accommodation to access the project information or online material, please email accessibility@haldimandcounty.on.ca and we will work together to best share the information with you.

Contact Us

Planning and Development
53 Thorburn Street South
Cayuga, Ontario
Canada, N0A 1E0

Email Planning and Development
Phone: 905-318-5932

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