Short-Term Rentals

Safety and preparedness are fundamental to ensuring a secure environment for your guests.

• Clearly outline fire alarm protocols and ensure that all smoke and carbon monoxide detectors are installed, tested regularly, and functioning properly.
• Provide clear, easy-to-follow instructions for locks and keys, and ensure all exits are properly marked for quick evacuation in an emergency.
• Emergency contact information should be prominently displayed, including local emergency services, healthcare facilities, and your contact details. 
• Equip the rental with a working fire extinguisher and a fully stocked first aid kit, both placed in visible, easily accessible locations.
• Address water safety by providing clear guidelines for guests regarding the lake and river, and be sure to include information on guidelines for safe water activities.
• Clearly state any rules regarding fireworks and open-air fires, in compliance with fire and burn by-laws to prevent accidents.

Proactively addressing these safety measures helps build guest confidence and ensures a safer, more enjoyable stay.

Safety resources

• Emergency preparedness resources
• Water safety

Creating an accessible and inclusive short-term rental helps ensure all guests feel welcome, comfortable, and supported. Small adjustments like removing clutter, creating step-free access (or having portable ramps), widening pathways, or placing commonly used items at an appropriate height can make a big difference for guests with mobility challenges.

Using inclusive, respectful language in your listing (such as noting accessibility features or welcoming diverse guests) helps set the right tone and manage expectations. Additionally, consider ways to make your space more friendly to individuals with different needs, such as accommodating service animals or offering a calm, sensory-friendly environment.

These thoughtful efforts not only expand your potential guest base but also contribute to a more equitable and enjoyable travel experience for everyone.

A clean, well-maintained space can help ensure guest satisfaction and a successful rental experience.

Tips to consider:

• Have a detailed cleaning and turnover checklist to maintain high standards between each stay.
• Use an inventory tracking sheet to stay on top of supplies like toiletries, linens, and kitchen essentials.
• Don’t forget to sanitize high-touch areas such as doorknobs, light switches, remotes, and surfaces to promote health and safety. 

Whether you're cleaning the space yourself or hiring professionals, clear expectations and communication are key to managing the process effectively. A streamlined cleaning routine not only enhances the guest experience but also protects your property and reputation.

Developing a knowledge of the area’s history, culture, and vibrant community life can provide a more enriching experience for your guests. Explore our official tourism website for detailed insights on Haldimand's natural beauty, historical landmarks, attractions, activities, events, and local amenities. 

Popular topics:

• Local food and restaurants
• Local shopping
• Cycling, hiking and trails
• Event calendar
• The waterfront

For general information on Haldimand's parks, pools, and recreation opportunities, visit our Recreation, Culture and Community page.  

To stay connected with Haldimand’s dynamic social scene, consider following community social media pages, where you can learn about local crafts, foods, happenings first hand. 

Being a respectful neighbour is an important part of operating a short-term rental responsibly. Some things to keep in mind:

• Set and communicate quiet hours to help maintain a peaceful environment for those living nearby.
• Remind guests about proper trash and recycling practices to keep the property and neighbourhood clean.
• Provide guidance on where and how to park to avoid blocking driveways or creating congestion.

In some cases, it may also be helpful to notify neighbours about your rental, especially if it’s a new listing, through a simple letter outlining how to contact you in case of concerns. Taking these steps helps build trust, reduces potential conflicts, and supports positive community relations.

Effective marketing can be a key element for attracting guests and maximizing bookings for your short-term rental. Some tips to consider for promoting your rental include:

• Create clear, appealing property listings with high-quality photos and detailed descriptions that highlight your space’s unique features.
• Setting competitive and flexible rates based on market trends and seasonal demand helps ensure your property remains attractive to potential guests.
• Promote your rental through multiple channels, such as online booking platforms, social media, and local tourism websites, to increase visibility and reach a wider audience.

Creating a memorable guest experience starts with thoughtful preparation. Items to consider include:

• Ensure all areas of the rental are well-stocked with essentials like toiletries, clean linens, kitchen supplies, and basic household items to help guests feel comfortable.
• Clear, responsive, and respectful communication, before, during, and after a stay, is key to building trust and addressing any questions or concerns promptly.
• Respect your guests' privacy by providing them with space and avoiding unnecessary interruptions. 
• Small touches like a welcome note, local recommendations, or personalized amenities can go a long way in making your guests feel truly at home.

Make sure your space is ready to welcome guests by checking that it meets local by-laws and building codes. A little preparation now can help you avoid issues later and create a safer, more enjoyable experience for everyone. 

If your short-term rental may require some additions or construction work to make your building visitor-friendly. It is important to double-check the guidelines for building before making any major changes. 

Visit our Building Permits and Applications page for more information.

Haldimand County offers Community Improvement Plans (CIPs) designed to help offset some of the additional costs that may come with developing or upgrading bed and breakfasts. While certain rules and eligibility requirements apply, it’s worth exploring whether your proposed location and project fall under our Rural Business and Tourism Community Improvement Plan.