UPDATED: Boil water advisory in effect for White Oaks Village and Nanticoke Business Park
Update - September 6, 2025 - Boil Water Advisory lifted
Grand Erie Public Health is advising residents and businesses in White Oaks Village in Hagersville and Nanticoke Business Park that the boil water advisory issued September 4, 2025, has been lifted by the Acting Medical Officer of Health.
Water quality testing is complete, and all results meet provincial safety standards.
We thank residents and businesses for their cooperation and patience.
For more information on what to do during a boil water advisory, including steps for safe water use and answers to common questions, visit www.hnhu.org/boilwateradvisory.
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Update - September 5, 2025
The first set of follow-up water samples has come back negative for any bacteria, a positive indication. The second set of samples is currently being processed, and we expect to receive those results by tomorrow (Saturday, September 6).
We remain in close coordination with the Medical Officer of Health, who will make the final determination based on the full set of results. In the meantime, the Boil Water Advisory remains in effect for White Oaks Village and the Nanticoke Industrial Park (a.k.a. Lake Erie Industrial Park), and we ask residents to continue following the guidance provided.
Thank you for your continued patience.
September 4, 2025
Grand Erie Public Health (GEPH) has issued a boil water advisory for the White Oaks Village in Hagersville and Nanticoke Business Park until further notice. Public health has been advised of water samples that indicate the presence of bacteria in the water.
Those in the impacted area are advised to use bottled water or boil tap water for at least one minute before drinking, preparing infant formula and juice, brushing teeth, making ice or using the water to prepare food.
The advisory is expected to remain in place until two consecutive sets of water quality test results confirm a return to normal operating conditions. Those impacted will be notified once the advisory has been lifted.
For more information on what to do during a boil water advisory, including steps for safe water use and answers to common questions, visit www.hnhu.org/boilwateradvisory.
Contact Us
Haldimand County
53 Thorburn Street South
Cayuga, Ontario
Canada, N0A 1E0
Phone: 905-318-5932
After hours (Road, Sewer, Water or Park & Public Facilities Emergencies): 1-888-849-7345
