Library Assistant (1) | Haldimand County

August 27, 2025

Job Postings

Closing: September, 10, 2025 at 4:30 p.m.

The Role

Library Assistant

This is a temporary part-time role at the County, with an hourly compensation range of $23.90 to $29.08.

The Opportunity

As a Library Services Assistant, you’ll help ensure smooth daily operations at the branch by supporting circulation, assisting with patron accounts, and processing materials. You'll provide friendly customer service, offer reader’s advisory and tech help, and support library programs, all while contributing to a welcoming and efficient library environment.

The Perks

Percentage in Lieu of Benefits
Perks & Discounts
Free Parking
Wellness Programs
Safe & Friendly Work Culture
EFAP

Haldimand County

Haldimand County is a single-tier municipality with a dedicated team of professionals committed to delivering exceptional services to our citizens. With a focus on excellence, our county stands as an outstanding place to work and live. By joining our dynamic team, you open the door to a rewarding career where we prioritize the health and wellness of our employees, their families, and the communities we serve.

At Haldimand County, we believe in the Net Better Off philosophy. This means we’re passionate about helping our staff thrive and advance in an equitable workplace.

Job Description

Library Assistant, Library Division

Posting #: NU-2025-44

Posting Period: August 27 - September 10, 2025

Employer Group: Non-Union

Reporting to: Branch Supervisor

Grade: 4

Wage Range Hourly: $23.90 - $29.08

Position Status: Temporary part-time

Work Hours per week: Up to 20 hours including days, evenings, and weekends as scheduled

Location: Dunnville, ON (Dunnville Library Branch)

Core Competencies

Active Listening
Inter-personal Communication
Digital Literacy
Emotional Intelligence

Position Summary

Performs circulation and customer service functions, contributing to efficient day-to-day library branch operations and undertaking tasks delegated by the Branch Coordinator. Responds to public requests for reader’s advisory, reference assistance, digital technology assistance, and community information, assists with various stages of library program delivery, and performs clerical tasks related to patron account information and materials processing.

Qualifications, Knowledge, and Skills

Education

Completion of Secondary School

Experience

Up to and including 1 month of current related experience.

Knowledge/Skills

Some knowledge of the principles and practices of modern library systems and programs.
Demonstrated customer service experience.
Demonstrated knowledge of popular children’s, young adult and adult literature.
Working knowledge of office procedures (i.e., telephone etiquette, handling cash, making photocopies).
Excellent verbal and written communication skills with the ability to give, obtain, seek clarification, and/or exchange routine information
Demonstrated initiative, and ability to make decisions involving routine tasks, within established procedures
Demonstrated ability to work independently with complex tasks requiring some supervision
Demonstrated ability to exercise significant discretion and sensitivity involving regular work with confidential information
Proven ability to handle/process cash, valuables and/or issue receipts
Demonstrated analytical and problem-solving skills involving occasional ingenuity, and minor refinement of procedures when necessary
Demonstrated capability to provide orientation or technical guidance, as needed
Organizational skills with considerable attention to detail to avoid errors and ability to meet deadlines
Excellent interpersonal skills including the ability to work effectively in a team environment.
Technology Aptitude
- Demonstrated fundamental computer skills to perform basic tasks on various technological devices and programs while adhering to cybersecurity and an awareness of best practices
- Beginners knowledge of MS Office (Word, Excel, Outlook, PowerPoint)
- Beginners knowledge of tablet/smartphone apps and operating systems.

Responsibilities

The incumbent is responsible for, but not limited to:

Corporate

Participates in the provision of superior customer service to ratepayers, reflecting corporate culture of responsiveness, quality, respectfulness, and inclusivity. Shares the responsibility for creating positive impressions of local government.

People

Provide reference, readers’ advisory, digital technology assistance and community information in response to public queries in person, online or by telephone.

Timeline

Handles daily cash and cheque payments from patrons for fines, meeting room rentals and other services and tallies daily revenues.

Money/Asset

Handles daily cash and cheque payments from patrons for fines, meeting room rentals and other services and tallies daily revenues.

Functional

Information Access Assistance:
- Assists patrons with readers’ advisory, reference, and the use of electronic resources including library databases, e-book and digital audiobook apps, and general computer and Internet operations;
Office Equipment Assistance:
- Assists in the provision of photocopying, printing, scanning, faxing and meeting room rental services to library patrons;
Circulation and Processing of Materials:
- Performs activities related to the circulation of materials, including checks-out, checks-in, holds, overdue notice production, interlibrary loan requests, interbranch exchanges, materials processing and fines collection;
Facility Operations Assistance:
- Carries out branch opening and closing procedures;
- Assists Branch Coordinator in ensuring Library Board policies, including codes of conduct, are followed by library patrons;
- Participates in the upkeep of branch facilities by creating displays, ensuring spaces are safe and accessible to staff and visitors alike, and liaising with municipal facilities staff and contractors conducting building maintenance functions;
- Supports the planning and delivery of library programs.

Demonstrate commitment to the Haldimand County Code of Conduct

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the job.

Position Requirement(s)

A current police check (LE 220 or Equivalent) from within the last 6 months

Working Conditions

Weekdays (varies, e.g. 10:00 am to 4:00pm, 12:00pm to 8:00pm); Saturdays (10:00am to 5:00pm)

Haldimand County envisions all County staff to possess a high degree of Ethical Behaviour & Professionalism, Political Acumen, Relationship Management, Credibility, Flexibility & Adaptability, Empathy & Compassion, Entrepreneurship, and Customer Service.

Haldimand County is an equal-opportunity employer that strives for inclusivity and belonging for all. Accommodation is available at any stage of the hiring process to applicants with differing abilities. If you require accommodation at any stage of the hiring process, please contact us at hrhelpdesk@HaldimandCounty.on.ca.

County employees who are interested in applying for this position must complete the EMPLOYEE APPLICATION FORM via the County’s Intranet - FuNK and submit it online with a resume and cover letter by 4:30 p.m. on the last day of this posting.

We thank you for your interest in working for Haldimand County. Only candidates selected for an interview will be contacted.

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