Division Support, Facilities, Parks, Cemeteries and Forestry Operations

Job Description

Division Support, Facilities, Parks, Cemeteries and Forestry Operations

Vacancy: Yes

Posting #: CUPE-2026-16

Posting Period: February 26 – March 11, 2026

Employer Group: CUPE Local 4700 (Haldimand)

Reporting to: Manager, Facilities, Parks, Cemeteries and Forestry Operations

Grade: 4

Wage Range Hourly: $26.411 - $30.575

Position Status: Permanent full-time

Work Hours per Week: 35

Location: Cayuga, ON (Haldimand County Administration Building)

Core Competencies

• Self-Direction
• Interpersonal Communication
• Collaborative Skills
• Digital Literacy
• Critical Thinking 

Position Summary

In this role the incumbent will provide support and assistance to the Manager and Facilities, Parks, Cemeteries and Forestry Operations staff with a variety of administrative items and division-related matters. 

Qualifications, Knowledge, and Skills

Education

• Grade 12 or equivalent plus an additional program of up to one year.

Experience

• Over one years, up to and including two years current related experience, with emphasis on records management, compliance with legislation, and business information management and assessment,
  • Experience in working in a maintenance and or operations environment is an asset. 

Knowledge/Skills

Responsibilities

The incumbent is responsible for, but not limited to:

Corporate

• Provide and demonstrate commitment to the Haldimand County Code of Conduct and all other policies approved by Council.

People

• Provide assistance to Manager, Supervisor or other division staff.
• Provide back-up to other administration staff, when required, to ensure continuity of service.
• Respond to inquiries from other departments, members of the public, vendors, Ministries and consultants, ensuring enhanced customer contact, responding to issues using tact and discretion.
• Proactively advise Customer Service Representatives of any division service disruptions so that staff may effectively respond to inquiries from the public.

Functional

• Support
  • Answer division’s main queue phone line and direct calls to appropriate staff, provide enhanced customer contact, enhancing the customer service and meeting County phone call response standard. 
  • Monitor, respond or distribute e-mails for various divisional email inboxes maintaining County email response standard- caller reaches a person. 
  • Undertake various tasks and responsibilities to assist the division with daily activities.  
  • Provide clerical assistance to the Manager and to other staff in the division (when and as required).
  • Support Manager and other staff with research. 
• Record Management
  • Assist with the development and maintenance of required databases using the Corporate and / or department/ division specific software programs. 
  • Undertake scanning of division files as required.
  • Ensure all documentation relative to the division is processed/maintained in accordance with established corporate records management practices and procedures and safeguarding confidential records and information at all times.
  • Collect and organize monthly stats.

Functional Responsibilities (Divisional) 

• Prepare, distribute, and close work orders on an as needed basis; generate monthly reports of outstanding work orders for applicable staff.
• Process incoming mail to ensure that it is distributed in a timely manner.
• Promptly reconcile/process invoices and purchase orders for approval and subsequent payment by Accounts Payable, including  credit memos when required.
• Act as delegate and reconcile purchasing card transactions for staff.
• Source and purchase goods (including, but not limited to, office supplies, uniforms, signage, building and maintenance / cleaning supplies) maintaining compliance with the Procurement Policy.
• Complete payroll data input for the Division to reflect entitlements on approved timesheets ensuring compliance with relative Corporate policy and procedure; subsequent audit/review of generated payroll reports; submission of payroll batches to Payroll Services adhering to Corporate timelines.
• Maintain and update Division WHMIS material safety data sheets (MSDS).
• Perform other duties as directed / assigned.

All Haldimand County employees are expected to: 
•    Work safely and respect others in the workplace
•    Maintain confidentiality 
•    Work within policies and procedures determined by Haldimand County and/or legislation relative to the function 

Demonstrate commitment to the Haldimand County Code of Conduct

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the job.