Haldimand County announces service impacts, facility closures as Ontario moves to modified Step 2

On Wednesday, January 5, 2022, the entire province will move to a modified Step 2 of Ontario’s Roadmap to Reopen in an effort to curb the spread of COVID-19. As a result, there will be some changes to Haldimand County programs and services.

The Haldimand County Administration Building will remain open for general customer service walk-ins, however, a number of services will be offered by appointment only, effective immediately. These include, but are not limited to:

  • Planning services
  • Licensing services

Many municipal services do not require an in-person visit to the Administration Building. A list of alternate service options is available at HaldimandCounty.ca/COVID-19 under the ‘County Service Options‘ tab.

Members of the public can check the website for a list of service impacts or call Haldimand County Customer Service at 905-318-5932 to confirm whether they require an appointment.

Residents are encouraged to use the contact form at HaldimandCounty.ca/connect if they wish to reach a specific division by e-mail.

Effective Wednesday, January 5, 2022, the following changes will take effect:

  • All municipal arenas will close
  • All museums will close
  • Capacity at all library branches will be reduced to 50%

Service impacts, facility closures and capacity reductions will remain in effect until January 26, 2022, subject to trends in public health and provincial direction. Updates will be shared at HaldimandCounty.ca/COVID-19 as they become available.


Haldimand County logo. A yellow sun rising or setting atop green and blue waves. Haldimand County in black lettering below.