The Haldimand County Administration Building at 53 Thorburn St. S, Cayuga, will be re-opening to the public on Monday, June 29, 2020. A number of municipal services that were temporarily unavailable due to COVID-19 are being re-introduced, some by appointment only.
All visitors to the Haldimand County Administration Building will be required to complete self-screening prior to entering to protect the safety of staff and the community. Individuals who are symptomatic or fail the self-screening are asked to refrain from entering the building.
Certain areas of the lobby are marked as waiting and seating areas for appointment-only services to ensure capacity limits and physical distancing requirements are met. Blue, green and red floor stickers have also been installed to guide visitors to appropriate service areas.
General customer service walk-ins will be welcome and served on a first come, first served basis, however, a number of services will be offered by appointment only such as:
- Planning services
- Marriage licenses
- Burn permits (any temporary permits that were issued during the office closure will expire on August 31, 2020. Inquiries for new burn permits should be directed to Haldimand County customer service at 905-318-5932 or firstname.lastname@example.org.
Members of the public can check the website for a list of service impacts or call the Administration Building to confirm whether they require an appointment. A contact form is also available at HaldimandCounty.ca/connect.
In-person Council meetings will resume at the Administration Building on Tuesday, June 30 with physical distancing measures in place. Members of the public are welcome to attend, however, seating will be limited. Instead of attending in-person, individuals may live-stream the meeting from any device with an internet connection.
Libraries will also be re-opening on July 6 for circulation counter assistance and public access computer use. Browsing the library’s physical collections will not be permitted until a later date. Once libraries re-open, residents will be able to use online self-service kiosks (‘myHC’) located within the Dunnville, Selkirk, Hagersville, Caledonia or Jarvis library to pay municipal bills or access online services.
Residents are reminded that a number of municipal services are available online and do not require an in-person visit. A detailed list of County service options is available at HaldimandCounty.ca/COVID-19, as well as a comprehensive list of what’s open and what’s still closed.