Making Facilities and Services Accessible

Haldimand County is committed to improving accessibility for persons with disabilities by respecting dignity, independence, integration and equality of opportunity. This is in keeping with Haldimand County’s Mission and Vision Statements to meet community needs through customer service improvements, staff development, integrated planning, use of technology and balanced policies.

Ontarians with Disabilities Act, 2001

The purpose of the ODA is to “improve opportunities for persons with disabilities and to provide for their involvement in the identification, removal and prevention of barriers to their full participation in the life of the province.”

Accessibility for Ontarians with Disabilities Act, 2005

The goal of the AODA is to ensure that all Ontarians with disabilities have full access to goods, services, facilities, accommodation, employment, building structures and premises by January 1, 2025.

This goal will be achieved through the development, implementation and enforcement of provincially-set accessibility standards.  The five standards identified so far are:

  • customer service
  • transportation
  • information and communications
  • employment and
  • the built environment

These standards are all part of the new Integrated Accessibility Standards Regulation (IASR) which sets out the requirements for each of the standards.  The general requirements apply to developing accessibility policies and plans; training employees and volunteers; and considering accessibility when purchasing goods or services.

The regulation applies to public, private and not-for-profit businesses and organizations that provide goods, services or facilities either directly to the public, or to other businesses or organizations, and have at least one employee in Ontario

The requirements will be phased in over time between 2011 and 2025. This will give organizations the time they need to build accessibility into their regular business processes.

For more information on the Accessibility Standards, please visit the following website.

Ontario Government Accessibility Standards